Privacy Policy
Greenleaf Early Learning Centre
Greenleaf Early Learning Centre (“we”, “us”, “our”) is committed to protecting the privacy of children, families, staff, and visitors. We handle personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and protect personal information.
If you are a parent, guardian, or carer of a child enrolling or enrolled at Greenleaf Early Learning Centre, references to “your personal information” include information relating to your child.
1. Personal Information We Collect
We may collect personal information, including:
Parent or guardian names and contact details
Child details such as name, age, date of birth, and enrolment requirements
Emergency contact information
Information provided through enquiries, enrolment forms, tours, or waitlists
Information submitted via our website, social media platforms, or online enquiry forms (including Meta/Facebook lead forms)
We only collect information that is reasonably necessary to provide early childhood education and care services or respond to enquiries.
2. Sensitive Information
We may collect sensitive information about children where required to ensure their health, safety, and well-being, including:
Medical conditions and healthcare needs
Immunisation status
Dietary requirements and allergies
Cultural or religious considerations relevant to care
Sensitive information is collected with parent or guardian consent and handled confidentially.
3. How We Collect Personal Information
Personal information may be collected when you:
Submit an enquiry or enrolment form
Contact us by phone, email, or in person
Attend a tour or information session
Interact with our website, advertisements, or social media pages
Where possible, information is collected directly from you.
4. How We Use Personal Information
We use personal information to:
Respond to enquiries and provide information about our services
Manage enrolments, waitlists, and attendance
Communicate with families and arrange tours
Meet our legal, regulatory, and child safety obligations
Improve our services and communication
We do not use personal information for unrelated purposes.
5. Disclosure of Personal Information
Greenleaf Early Learning Centre does not sell or rent personal information.
We may disclose personal information only where necessary to:
Comply with legal or regulatory requirements
Work with authorised government agencies
Use trusted service providers that support our operations
We take reasonable steps to ensure third parties handle information in accordance with privacy requirements.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Information may be stored securely in electronic systems or physical records accessible only to authorised staff.
7. Data Breaches
In the event of a data breach that is likely to result in serious harm, Greenleaf Early Learning Centre will investigate and respond in accordance with the Notifiable Data Breaches scheme under the Privacy Act, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
8. Access, Correction, and Complaints
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or out of date.
If you have concerns about how your information is handled, please get in touch with us. We will investigate and respond in a timely manner.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. The most current version will be available on our website.
10. Contact Us
For privacy-related enquiries, please contact:
Greenleaf Early Learning Centre
📍 Constitution Hill, NSW
📞 Phone: 02 9769 1145
📧 Email: greenleaf.earlylearning@gmail.com